K
🧮
Eggmed help center
🚀
Getting started
🙋♀️
Creating your account
👩🏫
Understanding your dashboard
💻
Getting started with telehealth on Eggmed
🤝
How clients join the portal
📅
Schedule
👁️
Navigating calendar
➕
Managing working hours
🔖
Booking sessions/events
🔄
Calendar sync
👨👩👧👦
Team management
➕
How to add a team member and assign a role
👥
How to add a new role
👨👧👧
Adding teams and departments
👥
Managing supervision
⚙️
Settings
⚙️
Managing your profile
⚙️
Using your calendar
⚙️
Managing notifications
⚙️
Managing sessions
⚙️
Understanding superbills
⚙️
Organisation settings overview
⚙️
Managing services
⚙️
Managing locations
⚙️
Managing team access and supervision
⚙️
Managing templates
⚙️
Managing billing profiles
⚙️
Managing fee schedules
⚙️
Managing payment providers
⚙️
Eligibility settings overview
⚙️
Copay automation
⚙️
Billing rules overview
⚙️
Payer setup
💸
Billing tab
My billing
Good faith estimates (GFEs)
Billing reports overview
Payments overview
Remittances overview
Claims overview
Invoices overview
Billing accounts
Billing overview
👥
Clients
How to assign intake templates to a client
🧑🍳
Insurance billing
Unapplied payments and how to resolve them
Write-offs, adjustments, and reconciliation
How to add insurance coverage to a patient
Corrected and resubmitted claims
When to bill insurance vs self-pay
How treatment plan supervision works
Understanding invoices and superbills
What to do when a claim is rejected or stuck
How to post and allocate payments
Understanding claim statuses
How to create and submit insurance claims
How to add insurance to a client profile
How copays work and how to charge them
How to record cash or check payments
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